Terms & Conditions – Kitchen India

Terms & Conditions

KitchenIndia.biz provide their services to you subject to the terms and conditions given here under. If you visit us at KitchenIndia.biz, you accept these Terms and Conditions of use. Please read them carefully. In addition, when you use any current or future KitchenIndia.biz service (e.g. Your Account/Profile, Gift Certificates, and Your Reminder Service, etc.) or visit or purchase from any business affiliated with KitchenIndia.biz, whether or not included in the KitchenIndia.biz web site, you will be subject to these guidelines and conditions for such service or business. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by KitchenIndia.biz. By using the shopping services of KitchenIndia.biz you agree to be bound by these terms and conditions. All products/services and information displayed on KitchenIndia.biz constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. KitchenIndia.biz reserves the right to accept or reject your offer at any time or under any circumstances.



“Agreement” means the terms and conditions as detailed herein including all schedules, appendices, annexures, privacy policy, and will include the references to this agreement as amended, negated, supplemented, varied or replaced from time to time.

“KitchenIndia.biz” / “KitchenIndia.biz” / “website” means the online shopping platform and the services provided by it and its affiliates owned and operated by KitchenIndia.biz which provides a venue / platform to the Users of KitchenIndia.biz to buy the products listed on KitchenIndia.biz.

“Vendor” / “seller” /”affiliates” shall mean the person or any legal entity who offers for sale, sells the products on the KitchenIndia.biz platform / website.

“Product/Products” means and includes any goods/merchandise/products/services/offers/display items that are uploaded /showcased/displayed on KitchenIndia.biz by its Vendor and the related description, information, procedure, processes, warranties, delivery schedule, etc.


Electronic Communication 

When you visit KitchenIndia.biz or send e-mails to us or give us your feedback, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.



The logo / image of KitchenIndia.biz on the home page of the website & other pages and as used in the communication to the User is registered by KitchenIndia.biz and cannot be used or communicated or distributed without the specific and written permission of KitchenIndia.biz.


License and Site Access

KitchenIndia.biz grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except in case KitchenIndia.biz gives consent for the same. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of KitchenIndia.biz. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of KitchenIndia.biz and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” and KitchenIndia.biz’s name or trademarks without the express written consent of KitchenIndia.biz. Any unauthorized use terminates the permission or license granted by KitchenIndia.biz. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of KitchenIndia.biz as long as the link does not portray KitchenIndia.biz, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter or having a right to ownership of the same in any form. You may not use any KitchenIndia.biz logo or other proprietary graphic or trademark as part of the link without express written permission.


Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and also you agree to accept responsibility for all activities that occur under your account or password. KitchenIndia.biz does sell products for children, but it sells them to adults, who can purchase with a credit card or otherwise. If you are under 18, you may use KitchenIndia.biz only with involvement of a parent or guardian or otherwise, KitchenIndia.biz has the right to cancel any order or service to the User. KitchenIndia.biz and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. KitchenIndia.biz and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

KitchenIndia.biz is associated with various business partners for the supply and service of goods directly to the customers. KitchenIndia.biz is a marketplace for the products with its business partners. The after sales service and warranty for the products sold by our business partners, as duly applicable, for the respective products, will be taken undertaken and handled by the respective business partners or through their respective service centres.


Suspension due to Non-Compliance with Agreement

Notwithstanding other legal remedies that may be available to KitchenIndia.biz, KitchenIndia.biz may in its sole discretion limit user activity by immediately removing user listing either temporarily or indefinitely or suspend or terminate user membership, and/or refuse to provide user with access to the site if: The user is in breach any of the terms and conditions of this agreement and/or the terms and conditions of usage of KitchenIndia.biz; The user has provided wrong, inaccurate, incomplete or incorrect information; The user attempts to defraud KitchenIndia.biz by using the functionalities on the website; Your actions may cause any harm, damage or loss to the other Users or KitchenIndia.biz; Illegal and/or unauthorized use of the service, including unauthorized framing of or linking to the KitchenIndia.biz site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.


Product Description

KitchenIndia.biz and its affiliates attempt to be as accurate as possible. However, KitchenIndia.biz keeps the information changed at frequent intervals.



In case of Invalid or wrong address entered by customer, In case of wrong or invalid address the item will be returned back to the seller. The order will be cancelled and refunded, customer has to place a new order. However the to and fro shipping cost will be detected before refunding based on the product weight. Any shipping damage help in transit will be bared by the customer. Hence please ensure to input the correct shipping address while placing the order.



Except where noted otherwise, the Selling Price/BI price/RRP/MOP/List Price displayed for products on our website represents the full retail price listed on the product itself, suggested /offered by the manufacturer or supplier or one of our merchants/affiliates, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The Selling Price/BI price/RRP/MOP/List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set/pack/combo/arrangement, the Selling Price/List Price/BI price may represent “open-stock” prices, which mean the aggregate of the manufacturer’s estimated or suggested retail price for each of the items included in the set/pack/combo/arrangement. The final price that will be applicable to a user for purchase and payment will be as per the price that is displayed in the shopping cart of the customer which can be inclusive or exclusive of any other charges in terms of the usage of the website.


Others Terms

Customers are requested to contact and follow the user manual of the products. KitchenIndia.biz is only online portal/platform for products display and sales, we do not own or manufacture any products that are displayed in the website. No refunds will be given if you have simply changed your mind. The responsibility of using the product lies with the buyer. The buyer indemnifies KitchenIndia.biz from any damage or harm caused by using products bought from the online platform provided by KitchenIndia.biz.



You shall indemnify and hold harmless KitchenIndia.biz, its subsidiaries, affiliates, third-parties and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of the User Agreement and Terms and Conditions or your violation of any law, rules or regulations or the rights of a third party.


Data Protection

KitchenIndia.biz may send information and offers of products and services to you from time to time. For further details relating to our policy relating to such offer please refer to our privacy policy.


Force Majeure

KitchenIndia.biz shall have no liability to you for any interruption or delay in access to the Site irrespective of the cause.


Applicable law

This site is created and controlled by KitchenIndia.biz. KitchenIndia.biz reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of KitchenIndia.biz. Users are advised to regularly check for any amendments or updates to the terms and conditions contained herein.


Entire Agreement

These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement. This electronic record is generated by a computer system and does not require any physical or digital signatures.


Order Acceptance/Confirmation

After you place an order using Our shopping cart, We will check the information you give Us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with Us for any reason whatsoever. If We reject your order, We will attempt to notify you using the e-mail address you have given Us with the order. Your credit or debit card will normally not be charged if We reject an order, but We will process a refund if the charge has been made against your card. Stock levels displayed to you are accurate at the last known update, however, stock availability is subject to change. If there are any changes in available inventory at the warehouse in the time between you view a product, add an item to your Shopping Cart and commit to a purchase, and We are unable to fulfil your order, We will notify you as soon as possible.


Disclaimers and Limitation of Liability

To the full extent permitted by law, We exclude all liability in respect of loss of data, interruption of business or any consequential or incidental damages.
To the full extent permitted by law, We exclude all representations, warranties or terms (whether express or implied) other than those expressly set out in these Terms.
These Terms are to be read subject to any legislation which prohibits or restricts the exclusion, restriction or modification of any implied warranties, conditions or obligations. If such legislation applies, to the extent possible, We limit Our liability in respect of any claim to, at Our option:
(a) in the case of goods: (i) the replacement of the goods or the supply of equivalent goods; (ii) the supply of spare goods; (iii) the payment of the cost of replacing the goods or of acquiring equivalent goods; or (iv) the payment of having the goods repaired;

We and Our affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, “Associates”) warrant that use of the Site will be uninterrupted or error-free.
We do not warrant the accuracy, integrity or completeness of the content provided on the Site or the products or services offered for sale on the Site.
No oral advice or written information given by Us shall create a warranty.
We are not liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Site, including but not limited to reliance by you on any information obtained from the Site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance.
We are not liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the products. Please read the user’s manual carefully before using the products.
The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if We have been advised of or should have knowledge of the possibility of such damages.
You hereby acknowledge that this paragraph shall apply to all content, merchandise and services available through the Site.
Should We suffer any loss as a result of a transaction entered into by a minor, refund can be sought from parents or legal guardians of the minor.

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and We reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged.



All products listed in our website comes with standard warranty. Warranty is limited to six months when products are used for commercial purpose. Products like wet grinder, mixers are covered with warranty on the base machine, however wear and tear parts like drum, stones, jars, blade and bush are not covered by warranty and needs frequent replacement based on usage level. Warranty is void if the product is used for the different purpose than intended or experimented than advertised or modified or physically damaged or mishandled. Customer pays the to and fro shipping charge for warranty service.



You acknowledge and agree that, under no circumstances shall The KitchenIndia.biz be liable to you or any other person for any damages, including without limitation, any indirect, incidental, special or consequential damages, expense, costs, data loss or corruption, or liability arising out of, or related to, the services provided by The KitchenIndia.biz or the installation, use of, or inability to use your products, goods or other services. In consenting to the performance of the Service you agree to release and hold harmless The KitchenIndia.biz, its agent contractors and staff from and against any loss, liability or damage that you may suffer, including but not limited to, walls, skirting boards, floors, etc.



KitchenIndia.biz will use its best efforts to deliver timely service notwithstanding unpredictable scheduled volume spikes, unscheduled transport or sickness problems and other factors beyond our control, including but not limited to power failure, technical breakdowns and acts of God. KitchenIndia.biz will provide the service to the best of its ability, however, KitchenIndia.biz makes no guarantee as to the service quality nor does it accept responsibility and liability for ongoing service matters other than those provided for in these terms and conditions. If KitchenIndia.biz ability to render the services is impaired by your failure to cooperate or circumstances beyond the control of KitchenIndia.biz, KitchenIndia.biz may choose not to provide the services and where appropriate will provide you with a refund. Service can also be denied if dangerous or unhealthy condition are present. KitchenIndia.biz will not disassemble, deconstruct or break down any product for haul-away even if necessary for removal. It is your exclusive responsibility to dispose of any goods that will be replaced by us in carrying out the service.


Price Specification Model Description

Price listed in our website is the final price. Offer, promotion, price, specification, model and description are subject to change without notice.


Kitchen India